No. We choose the best lenses based on your prescription and frame, and keep everything within the same price.

Yes. Anti-reflective, scratch resistant and UV protective coatings are included as standard — no hidden extras.

For stronger prescriptions, we automatically select the most suitable lens to balance clarity, comfort, and thickness. If anything needs clarifying, we’ll always reach out before your glasses are made.

You can upload a photo or PDF during checkout, or enter it manually — whichever is easier.

Because all prescription, reading, and blue-light glasses are custom-made with lenses glazed specifically for you, they are non-refundable unless there is a fault or error.

Yes. You can exchange your frame within 30 days if it’s not quite right.

A £10 reglazing fee applies to cover the cost of new custom lenses, and return postage is covered by the customer.

Simply return your original pair in unused condition, choose a new frame, pay the £10 reglazing fee, and we’ll custom-make and ship your new pair.